Here is a scary thought: Your unhappy employees are your brand ambassadors. Every time a disengaged employee picks up the phone, replies to an email, or greets a customer, they are broadcasting your company culture to the world. And if the signal is "I hate it here," your customers will pick up on it loud and clear.

Resignation Season Prep is the career equivalent. Employees who have decided to leave in the New Year begin their job search long before they give notice. They are quietly packing their professional parachutes while still on your payroll. The signs are subtle, but they are there if you know what to look for.

Holiday Attitude Drift is when this stress spills over into the workplace. You’ll see a noticeable shift in an employee's demeanor. They become less patient, more reactive, and emotionally checked out. Their usual positive attitude drifts into irritability. This isn’t intentional insubordination; it's a symptom of being stretched too thin.

Quiet Dodging is the workplace equivalent. It’s when employees subtly sidestep responsibility, accountability, and challenging assignments. It’s not a flat-out "no." It's a "maybe later," a "let me check my calendar," or a complete disappearing act when a tough project is being discussed.

For Joe’s team, these values even spell out "TACOS" (Teamwork, Accountability, Continuous Improvement, Optimism, and Service). Marty adds that culture isn’t just for employees, it should also guide your relationships with clients and vendors.

It’s the employee who used to chime in with brilliant ideas during the 2:00 PM brainstorm but now sits silently, nodding just enough to prove they’re awake. It’s the email that gets answered tomorrow instead of today. It’s the "Not my job, not my problem" energy radiating from cubicle four.

At the end of the day, signage is about more than just words and images, it’s about creating experiences, building trust, and spreading happiness. Whether you’re a small business owner looking to make your mark or a corporate leader optimizing your workspace, the right signage can make all the difference. So, what’s your bacon? What’s the thing that gets you excited, that makes you look forward to Mondays? Whatever it is, let it guide you—and don’t forget to put up a sign

First impressions aren’t a one-and-done deal. Businesses need to continuously wow their customers, not just the first time but every time. Marty highlighted the slippery slope of businesses that start strong and fade over time, sharing a cautionary tale about a barbecue place that downsized portions, decreased quality, and alienated loyal fans. On the flip side, he raved about a spot that sold out of its specialties daily, elevating the customer...

When deadlines loom large and stress levels skyrocket, the importance of teamwork and happiness in the workplace cannot be overstated...

Positive energy at work is not just a feel-good concept; it's a powerful force that can transform your office environment and drive both...

Performance management is vital for maintaining a high-performing team. It involves setting clear expectations, providing regular feedback..

Imagine stepping into a workplace every day where the atmosphere is vibrant, the energy is contagious, and employees are genuinely excited..

Accountability is a continuous process, and having a mentor or business coach can provide the guidance and support needed to stay on track.

By embracing concepts like Ikigai, Shikata-Ga-Nai, Wabi-Sabi, Gaman, Kaizen, Shu-Ha-Ri, and Oubaitori, you can foster an environment that...

The challenge of keeping employees engaged, satisfied, and loyal to the company is an ongoing battle.

Leadership is the lifeblood of success in any endeavor, be it business, community-driven initiatives, or personal growth. Our approach to...

Enter the DISC assessment — a roadmap that pinpoints the personalities of team members by placing them into four main categories...

Good leaders and good people know how to take a few steps away and imagine what it’s like to walk miles in the shoes of others.

In the modern workplace, understanding and supporting employee nonnegotiables is not just a compassionate act—it's a strategic move that pay

Many see the HR department as a necessary liaison between employees and the company, while others view it as a line of defense for the...